super189 Legal Notice

We at super189 operate an online gaming and sportsbook platform offering football betting, live-dealer tables, slot games, and esports markets. Our service is available only in jurisdictions where local law permits such activities. Users are entirely responsible for verifying that access and use of super189 comply with the laws of their own jurisdiction.

This legal notice describes the jurisdictional scope of our service, user eligibility, and our commitments regarding compliance and transparency. We do not offer services in jurisdictions where online wagering is prohibited by law. If you access super189 from a location where it is illegal, we reserve the right to block your account and restrict your access at any time without notice.

For questions about whether super189 is available in your location, contact our support team through the help centre. This notice does not constitute legal advice; we recommend consulting a local attorney if you are unsure about the legality of online gaming in your jurisdiction.

Service Availability and Jurisdiction Restrictions

We at super189 do not offer our platform globally. Our services are restricted to jurisdictions where online gaming and sportsbook activity are legal under local law. This includes betting on football (Liga 1, Piala AFF, Champions League, Premier League), live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

We do not operate in jurisdictions where online gaming is prohibited, restricted without explicit licensing, or where we lack adequate regulatory clarity. If you attempt to access super189 from a restricted jurisdiction, we may block your account. This block may be automatic (based on IP address, payment method location, or account registration address) or manual (based on compliance review).

Different payment methods may also be unavailable in certain regions due to local banking restrictions. While we support DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transfers, specific payment options may be restricted in your location. Contact our support team to confirm payment availability before registering.

Users bear sole responsibility for jurisdiction compliance

We at super189 do not provide legal advice regarding the legality of online gaming in your jurisdiction. You are solely responsible for determining whether accessing and using our platform complies with local law. Use of super189 in a jurisdiction where it is illegal is your decision and your risk.

Geographic Blocking and Account Restrictions

We monitor account registrations, login locations, and payment method origins to ensure compliance with jurisdiction restrictions. If we identify that your account is accessing super189 from a prohibited jurisdiction, we may:

  • Block your account from new deposits and withdrawals pending review.
  • Restrict game access while we verify your actual location.
  • Permanently close your account if we determine you are in a restricted jurisdiction.
  • Release your remaining balance to your registered payment method if account closure occurs.

Account blocks are not appeals—they are compliance actions. If your account is blocked, contact our support team to explain your situation. We will review your account activity, location data, and registration information. Our decision is final; we do not offer further appeals beyond our internal compliance review.

User Eligibility and Legal Status

To use super189, you must meet the following conditions:

  • You are of legal age in your jurisdiction (typically 18 or older, but age may vary by location).
  • Access and use of super189 are legal where you reside.
  • You have the legal capacity to enter into binding agreements (you are not under court-ordered restriction).
  • You provide accurate identity information during account registration and verification.

We do not knowingly accept users who are minors, users in restricted jurisdictions, or users who provide false identification. If we discover an account belongs to a minor or is registered with false information, we close it immediately and return any remaining balance.

Users in cities including Jakarta, Surabaya, Bandung, Medan, and Semarang must verify that their local municipal or provincial laws permit online gaming. While Indonesian national law may permit gaming in general, some localities have additional restrictions. We cannot advise on local bylaws; you must verify independently.

Compliance with Local Law and Reporting

We at super189 comply with applicable anti-money-laundering (AML), know-your-customer (KYC), and sanctions-screening regulations in jurisdictions where we operate. We collect identity information, verify documents, and monitor account activity for suspicious patterns. This includes deposits, withdrawals, game engagement, and rapid account closures.

If we detect activity consistent with money laundering, fraud, or sanctions evasion, we may freeze your account and report the matter to relevant authorities as required by law. This reporting occurs without further notice to you. We do not provide warnings before reporting suspected illegal activity.

During major football seasons (Liga 1, Piala Indonesia, Piala AFF, international tournaments) and holidays (Idul Fitri, Idul Adha, Imlek, Nyepi), account activity increases. This does not exempt you from compliance review. High activity does not guarantee account approval; suspicious patterns trigger investigation regardless of season.

We at super189 reserve the right to modify jurisdiction restrictions at any time without notice. Continued access to our platform does not guarantee future availability in your location.

super189 compliance team

Data, Privacy, and Regulatory Obligations

We at super189 collect and retain personal data (identity documents, payment details, account activity, login history) for account verification, fraud prevention, and regulatory compliance. Our privacy practices are detailed in our Privacy PolicyBy using super189, you consent to data collection and processing as described in that policy.

Your data may be transferred to, stored on, or processed by servers located outside your jurisdiction. We apply the same security standards globally, but we cannot guarantee that data protection in other countries matches your local law. If you do not accept cross-border data transfer, you may not use super189.

We retain account data for a minimum of five years after account closure to comply with financial regulations. This includes transaction history, identity documents, and game records. We do not delete data upon request if doing so would breach regulatory obligations. Your other rights—access, correction, and portability—are outlined in our Privacy Policy.

Terms of Service and Dispute Resolution

Your use of super189 is governed by our Terms and ConditionsBy registering an account and depositing funds, you accept all terms, restrictions, and dispute-resolution procedures outlined in that document. Disputes are resolved through our internal process first; escalation to arbitration or local authorities is permitted only after our investigation is complete.

We do not engage with third-party dispute arbitrators, chargeback processors, or government gambling ombudsmen (if such entities exist in your jurisdiction). All disputes must be filed directly with our support team through the help centre on super189. Our decision is final; we do not participate in external review processes.

Jurisdiction-related disputes (disagreement about whether super189 is legal in your location) are not subject to our dispute process. These are legal questions outside our scope. If you believe we have incorrectly blocked your account due to jurisdiction restrictions, contact our support team with evidence of your location and applicable law. We will review and respond, but our compliance determination is final.

Related policies